[Resolved]  Lenskart — lenskart product yet not delivered

I have ordered two boxes of contact lenses from lenskart store on 29.10.2019 and expected delivery was 01.10.2019 but till today there is no status for the same and after reaching out as customer care they have no answer and days that the item is not available at warehouse..
The order was required urgently but I am helpless

Order I'd no - [protected]
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2019
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Lenskart Customer Care's response
Dear Nitin! We never want you to feel like you're stuck with a bad experience. We will surely look into this and get the issue sorted for you at the earliest.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information