Lenskart — Lenskart Progressive Lens Complaint - Order Number [protected]

I am writing to express my extreme dissatisfaction with the progressive lens that I purchased from your Vellore store on September 25, 2023. The order number for my purchase is [protected].
I initially returned the lens to the store on [date] because the quality was poor and the vision was blurred. The store returned the lens to me one week later, but the frame was still an issue. I had to wait another week to receive a new frame.
Even after receiving the new frame, I am still not satisfied with the vision. The lens is still blurry and is difficult to use. I have visited the store on several occasions to try to get the issue resolved, but to no avail.
I am extremely disappointed with the quality of the lens and the customer service that I have received. I am requesting a full refund for my purchase. I am also requesting that you take steps to ensure that this does not happen to other customers.
Thank you for your time and attention to this matter