[Resolved] Lenskart — lenskart services - complete cheating made by company in lock down situation - order id [protected]

pawan52

from Gurgaon, Haryana

Address:

310, ESI COLONY SECTOR-56 NOIDA

I booked appointment and ordered for my wife and son for best frame and fully loaded blue cut lenses-order id [protected], but i received only essentials. I am attaching the order summary as well.

You guys made a gold membership customer cheated as we don’t have any choice left, the guy ordered my requirement is now running to help us out that’s why we have to reach out to the management.

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Aug 12, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2020

Lenskart Customer Care's response Dear Pawan, we are already working towards resolving your concern and we will make sure that it will get resolved on priority.

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Comments

Pratiksha Kotian

I think I have been Overcharged for my recent order at Lenskart. I have purchased a John Jacobs blue cut power glasses on B1G1 gold membership. I received one of the piece from the order today. It says the final price of the product happens to be 2800 INR. Now since you offer B1G1, if this single piece is for 2800, and I should be getting the other one free, why am I made to pay separately for the second piece. I am highly unsatisfied for the first time with lenskart.