[Resolved] Lenskart — lenskart sold me bad quality product and now not addressing the complaint | |||
I purchased ray ban eye glasses from lenskart store at laxmi nagar, delhi in september, 2017, order number - 4328632. Now i can't see clear with these glasses, even normal lights from front scatters so much, lenses catch oil and dust just after cleaning it. I went to the store for these problems but the person there rudely told me that this is the technology that lenskart follow and he can't help me. He also told me that if problem will not come then how will you purchase other products from us. This is complete cheating being done by lenskart. They commit to provide quality product at the time of purchase but at the time of complaint they start giving lame excuses and funny explanations. I recommend everyone not to buy any product from lenskart. It would be better if you buy lenses from local store, at least they will listen to your complaint and address it. My name - shobhit shrivastava Contact - [protected] Was this information helpful? | |||
Jun 24, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support May 24, 2018 Lenskart Customer Care's response Dear Shobhit, we sincerely apologise for the inconvenience caused to you. We may get back to you shortly to discuss your issue.
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1 Comment | |||
Comments
I bought a pair of glasses, which in deed didn't fit for me, and i asked for a immediate refund . you guys picked up the product from me and didn't give me any mails or info regarding the refund . how many days do you need to take it as a serious complaint ?? .
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