[Resolved]  Lenskart — Lenskart Store

I visited the Dhanori, Pune store yesterday. I wanted to buy contact lens. I stood there up for 15 minutes yet none of the employee cared to assist. When asked about the contact lens the employee just told me to ask other employee, and when I asked the other employee, he told me to wait for 2 mins and and went home without assisting. It was only around 8 pm . I was not addressed. I had to go all way to viman nagar store to purchase the lens. The least you can do is take care of the clients instead of just ignoring them. I understand that there is a rush but you just can’t ignore the client.
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Apr 25, 2022
Complaint marked as Resolved 
Verified Support
Mar 25, 2022
Lenskart Customer Care's response
Hi Ananya, Sorry to hear about your unpleasant experience. Please help us with your contact number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you.
Verified Support
Mar 25, 2022
Lenskart Customer Care's response
Hi Shravani, Sorry to hear about your unpleasant experience. Please help us with your contact number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you.
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