Lenskart — Liars at Kothrud Paud Road Store

Address:paud road, korthrud, pune
Website:lenskart.com

I was promised home delivery pre-purchase by the sales girl NEHA. But she lied, probably gets a commission on sales.

And I received incorrect power in the glasses costing me me many days of suffering not to mention danger to my eyes. Now I have to visit the store at least 2-3 more times to fix the incorrect eye glasses. They won't even do a pick up and home service for their own mistakes.

do not buy from lenskart, they do not provide refunds and returns for anything purchased from their store at least for my order.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi There, Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com. We will get back to you as soon as possible. Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information