[Resolved]  Lenskart — Me & Husband got wrong number of Specs

Hi Team,
With due respect, i am upset to share this.
I had purchased eye glasses for myself & my husband in the last year lockdown. As we could not go out for the eye test & glasses.
The marketing guy came to our house, did a eye test for both o[censored]s and got our eye glasses with - in 4-5 days.
Unfortunately since then we were facing a eye problem after using the glasses. Even my husband went for a another eye check up and the glasses number provided by Lenskart from the actual one was way too different.
He had exchanged his glasses and at a a relief now.
But in my case i am still suffering a lot with eyes burning sensation/itching/dark circles cause of rubbing as i am still not able to exchange my glasses due to current lockdown.

I need immediate assistance on this/ or if refund is the only option. Else i ll have to try other way arround.

Thanks
Baljinder
[protected]@gmail.com
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Aug 7, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
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Comments

It was purchased in Aug 20 from Lenskart
Hi Baljinder! We apologize that our service did not satisfy your expectations. Please write to us at [protected]@lenskart.com. It would allow us to investigate the matter further.

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