[Resolved]  Lenskart — misleading campaign and pricing

Address:	Kolkata, West Bengal
Website:	lenskart.com

Recently went to buy from Lenskart store in Elgin, Kolkata on 9 Aug, 2017. As is highly advertised, they have plenty of free frames alongwith premium paid frames. I had initially chosen a frame costing Rs 2500.The store representative then ran the entire cost of the spectacle on his iPad and it came out to be 8890 INR. The wider field progressive lens cost 5500 INR. I requested him to go for the free frame and the narrow progressive lens. What was startling is this- NOTHING IS FREE. Lenskart is simply running a misleading campaign and making a fool out of customers. The price of the narrow field jumped to 5000 now since "the frame was free" as quoted by the store representative. How can the same product be priced at two different levels depending on which frame I choose? And even if it is so, why does Lenskart not have the ethics to mention that it actually isn't a free deal. Lenskart is clearly violating the basic ethics of doing business of placing the consumer interests on top and just focussing on its own money making interests. I hope that Lenskart comes out with a clarification regarding this so called offer and comes clean about the pricing of it products.