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Lenskart — My lens is missing from the box

I ordered the lenskart air blu lens product on 03 july 2020. When i opened the product i found the item missing in the box which i received. The packet in which i have got was sealed. But lens box that was sent by lenskart was empty. I was not expecting this from lenskart. Please guys i want my order to return please refund me the money asap. Unexpected thing happened first time with me on

Complaint Status

[Jul 03, 2020] Lenskart customer support has been notified about the posted complaint.
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Lenskart Customer Care's response Jul 04, 2020
Hi Soumya, we regret the inconvenience caused. As discussed with you over the call, the product has been delivered successfully and same has been received by you. In case any further assistance is required do write us at [protected] or call us at [protected] between 9:00 AM to 8:00 PM and we would be glad to assist you
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