[Resolved] Lenskart — my order showing stocked out while the full amount was already paid by me

Vermavikas9455

from Pinjaur, Haryana

Address:	Rohtak, Haryana, 124001
Website:	Lenskart.com

Order id :-[protected]

When i placed order they didn't tell about its being stocked out and readily accepted the full payment and afterwards it poped up as "stocked out". It is simplistically a fraud/cheating case.

I wanted my order by 28th january as i am to take an exam on the day afterwards.

Please resolve it asap.

Regards
Adv. Vikas verma
Rohtak
124001

+1 photos

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Jan 25, 2019

Complaint marked as Resolved

Lenskart has resolved my issue in time and happy yo see its customer outreach approach

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Lenskart Customer Care's response Dear Vikas, we are really sorry to hear that. We will surely expedite the process so that you will get your order at the earliest. Also, we will try to connect with you shortly to discuss your concern and assist you with the best possible resolution.

Jan 25, 2019

Updated by Vermavikas9455 Thank you very much

Regards

Adv.Vikas Verma
Rohtak

Verified Support

Jan 26, 2019

Lenskart Customer Care's response Dear Vikas, as discussed over the call, we are really happy to see your satisfaction with our provided resolution. Please feel free write to us if you need any assistance, we will be glad to assist you further.

Jan 28, 2019

Updated by Vermavikas9455 Had a great talk over the call with the consumer support staff executive. She has given all her precious support for making my order come in time.

Thanks
Lenskart team

Regards
Vikas verma