[Resolved] Lenskart — Non delivery of confirmed order [protected]

Nainesh27

Address:

Online

Placed order and got confirmed on 23rd March 21. It was supposed to be delivered by 27th March 21. Delayed due to unknown reasons till 31st March 21. Now further delayed till 09th April 21 and again due to unknown reasons.
No proper response from support team as tried contacting them multiple times over chat as well as phone.
Pathetic service from lenskart. Highly disappointed. If some shame left, kindly process the order asap and update about the same.

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Aug 5, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

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Comments

Lenskart Customer Care

from New Delhi, Delhi

Verified Support

Hi there! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. Will be contacting you at the earliest.Thank you.

Lenskart Customer Care

from New Delhi, Delhi

Jun 28, 2021

Verified Support

Dear Nainesh, Greetings from Lenskart.com! We would like to inform you that the product has been delivered and we hope that you are satisfied with the product quality. Thank you for choosing us for your purchase. We sincerely hope you enjoy this product and consider us in the future as well.