[Resolved]  Lenskart — Non delivery of my contact lens

I had ordered contact lens on 16.02.21 vide order ID [protected]...as per process paying the amount desired.On 21.02.21, a delivery boy vide it's mob no [protected] contacted around 4pm for delivery of my consignment. He was guided accordingly with proper location and address herein Bilaspur, CG. But he failed to deliver the item and remain out of contact. Around 8pm yesterday he attended the phone on call from another no and told that the same will be delivered on 22.02.21.I waited all day long but neither delivery was done nor the above no attended phone to respond. Agrieved too much. Pl see and ensure early delivery contacting us on mob no listed... Regards.. O. P. Singh, Ramkrishna Nagar, Behind B NS Public School, Mopka, Bilaspur, CG.PIN 495006..
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Sanskriti, we never want our customers to face an issue like this and we sincerely apologize for the hassle. We'll surely get the details checked and we'll update you at the earliest.
Dear Sanskriti, we wish to inform you that we were unable to find any information with the user name. We request you to kindly share your order ID/contact details to [protected]@lenskart.in and we'll be glad to connect with you regarding the concern.

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