Lenskart — Not a good behaviour

Address:

zirakpur store, SCF 3, TULIP PLAZA, VIP ROAD

I am buyer of lenskart, but when i ordered my lenses
order code [protected]
order code [protected]
from zirakpur store (140603)
SCF 3, GF, TULIP PLAZA, VIP ROA
THE STORE MANAGER(phone no is [protected]), gave me the appointment on 23rd feb 2022 how to use lenses as i m a first time user, by reaching on time with a small kid he asked to wait for another 45 min as his staff was not there in store, when i asked him what is the purpose of the appointment, with a small kid i cannot wait for so long, please give me home delivery and tell the person to teach me how to use., he refused and started showing me the attitudeA.
again on 24th i asked him can i come so that someone can teach me, he said i will tell you in a while but he didnt called me back.

i want an enquiry to be so rude with lady who dont know how to use lenses.Also i can file a complaint in consumer court too, as i have video that too i can put on instagram, but not doing it .Please resolve at your end.
Aditi ([protected])