Lenskart — Not delivery right time

Address:

579, Shankari Avenue, Siddhaiah Puranik Rd, 3rd Stage 4th Block, Basaveshwar Nagar, Bengaluru, Karnataka 560079

I am book 31 october my spects
Store executive say 3 november u get the spects
But still 4th november i have massage frome lenskart ''your product deliver your booking store''
Then i go the store
And store exicutive say your product not come our store you come tomorrow..