Lenskart — Not received my second pair of glasses as promised

Address:386, 14 Cross, Poor a Pragna Layout Uttarahalli

I had asked for home testing and booked 2glasses for myself. Where I received 1 as per choice frame and the second one was a wrong one. The executive collected the wrong one and it's been a month I've not received my second frame of choice. The executive is not responding too. I want this to be resolved immediately on high priority.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Pooja! Apologies for the inconvenience. Can you please share your order ID or registered mobile number with us at [protected]@lenskart.com. It would allow us to investigate the matter further.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information