[Resolved]  Lenskart — Not received report of eye test made on 22.06.2021

I had a home appointment with lenskart on 22.06.2021. I had received this message from Lenskart "Upcoming Appointment : Your [protected]@Home appointment #[protected] is scheduled for today at 03:00 PM - 05:00 PM. You can reach our Refractionist Veer Singh at [protected]. To reschedule, click http://lnskt.co/CmwsB8ZG".

The eye test was conducted by Mr. Singh and when asked for report, he replied that Lenskart will send it on my mail.

It has been a month and I have not received it till today. Had made various complaints to Lenskart but it is useless.

Refund me the amount paid by me if you cannot provide proper service.
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Aug 26, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2021
Lenskart Customer Care's response
Hi Niyati! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. Will be contacting you at the earliest. Thank you.
Verified Support
Jul 26, 2021
Lenskart Customer Care's response
Hi Niyati! At the outset, we apologies for the delay. The prescription has been shared with you over your registered email address. If there is something else you wish to discuss, we will be happy to answer all your questions. It helps us to serve better every day. Thank you.
Complaint comments 

Comments

As usual, everything bogus here, no product details - looks like now a days customer Eye reading too hidden - How the customers has trust.
Did any one notice hidden rules by Lenskart NO product Details, No warranty on frames / Lens (read conditions) Never ever get satisfactory .
Get he hell out of Nonsence.

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