[Resolved]  Lenskart — Not refunding amount of returned product

Address:411057
Website:lenskart.com

I ordered some sunglasses from lenskart, i didnt like them according to lenskart policy i created a return request within 14days but they were not picking up the product. After so many complains they picked up they product but today already a week passed after the pickup but they are not returning my money, i requested them many times to refund the amount but they are not returning my money. I am tired of their services.
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Dec 22, 2016
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2016
Lenskart Customer Care's response
Hi Palash, we really apologise for the delay. We are in process of refunding your amount and will update you regarding the same as early as possible.
Complaint comments 

Comments

A worst possible experience. The staff makes a fool out of you. Over a month today and now I'm informed - my glasses will take some more days. A INR 9K order is treated like this. 7 visits to the outlet / endless calls - and real information is never shared. This is LENSKART. Be careful before using. I will raise this everywhere ..

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