[Resolved] Lenskart — Oakley sunglasses [protected]

Mit_12

from Surat, Gujarat

Address:	Vadodara, Gujarat, 390023
Website:	Lenskart

Sir,
I order Oakley sunglasses on 10th may from lenskart n paid money 4386₹ through debit card, till today I didn't get any refund, they ask me for bank statement then I given them bank statement still, they says they didn't get my money bt, bank statement says that 4386₹ has been sent to lenskart bt, till today they r not giving my money back, so pls help me !!

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Jun 29, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

May 19, 2017

Lenskart Customer Care's response Hi Kusumben, we apologize for the inconvenience caused. WE tried calling you, however, couldn't connect. Kindly share any alternate number along with preferred time to call so that we can assist you better.

May 19, 2017

Updated by Mit_12 My phone number is [protected] n u ppl lie to me everyday that u didn't receive money so it's ur problem n my bank statement says money has been send to lenskart so now u have to do n give me refund

May 19, 2017

Updated by Mit_12 Bt I hope I'll receive my money !!

Verified Support

May 20, 2017

Lenskart Customer Care's response Hi Kusumben, We tried calling you, however, couldn't connect. We would like to inform you that we have processed your bank account refund from our end. If you have made the payment through credit/debit card then it will reflect in your account within 7-10 working days and if you made payment through net banking then it will reflect within 3-5 working days. Please feel free to revert in case of any further assistance required.

May 20, 2017

Updated by Mit_12 It's ok!!