Lenskart — Opened and damaged product received

Address:

Faridabad, Delhi NCR, India

I ordered lenses on lenskart
order id [protected].
i recived on oct 9 fully opened package and also lenses boxes dameged ¹ pair missing and i try to return there is no option available, i contacted 2 times customer care support, they said return requested but there are not confirmed my request. i want my refund. immediately.