[Resolved] Lenskart — order id: [protected]: order received but product stocked out

NirmalAnand87

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500084

Hi i've placed an order for two sunglasses. The day before (27 may) the status was taken out of warehouse. Today (29 may) it says stocked out. How is this possible? When you have taken the product from warehouse for processing, how you run out of stock mid-way?

If the product was out of stock from before, the order should have been processed. Please help in resolving this and ensure on time delivery.

Order id: [protected]
Order placed on:[protected]

Thanks

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Jul 6, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

May 29, 2019

Lenskart Customer Care's response Dear Nirmal! Apologies to know about the bad experience that you had to go through. We would like to assure you that we are here to assist you. We request you to allow us some time so we can check the order details and connect with you for better assistance.

Verified Support

Jun 04, 2019

Lenskart Customer Care's response Dear Nirmal! We are glad to know that you have successfully received the product and also satisfied with the same. Please feel free to write us back in case of any further assistance required.