Submit a Complaint
Other
Lenskart

[Resolved]  Lenskart — Order no-[protected]

Address:bangalore

Yesterday i got my specs. Today one of the specs came out in two parts - lense separately and frame in broken condition. Can you refund the amount and collect your item. This happened today while i drove my car and gave me lot of mental agony to driving vehiicle without specs.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related Lenskart reviews

[Resolved]Lenskart - Refund not provided[Resolved]Lenskart - Complaint Regarding Incorrect Prescription and Missing Product - Demand for Refund[Resolved]Lenskart - Eyeglasses - specs vision not clear. Power of eyetest and specs mismatch[Resolved]Lenskart - Invoice is not Provided[Resolved]Lenskart - Warranty claim1
View all 1643 Lenskart Reviews

Comments

Dear Customer, we sincerely apologize for the hassle you've faced. We will surely get the details checked and we'll connect with you at the earliest.
Reply
Dear Customer, we sincerely apologize for the hassle you've faced. We request you to kindly share your order ID/contact info and we'll be glad to connect and resolve your concern.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    View all 1643 Lenskart reviews & complaints
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information