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[Resolved]  Lenskart — Order not getting shipped

Address:Delhi

I placed an order on 8th feb for two eyeglasses, but one of them were of wrong eye power so i applied for exchange for it and till now the replacement order hasn’t even been shipped, i have contacted lenskart but they are not working on this issue, they’re so unprofessional they don’t even know what’s wrong with the order. I demand for the delivery of my order or i need refund and compensation for wasting my time and mental harrasment.
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Apr 2, 2022
Complaint marked as Resolved 
Verified Support
Feb 21, 2022
Lenskart Customer Care's response Hi Prem, please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience. Thank you.
Verified Support
Feb 28, 2022
Lenskart Customer Care's response Dear Aditi, Please note that the concern raised by you is in rigorous check and we are waiting for an update from the respective team. Apology for the delay. I shall keep you posted on the next course of action. Solicit your cooperation. Thanks
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I have been waiting since a long time, you do not understand how much strain my eyes have to undergo without the glasses, instead i would have bought my glasses from local store, it would have been so much hassle free
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