[Resolved] Lenskart — Order not received-reg

Prakash solankii

Jul 1, 2021

Address:

N 415, Raghubir Nagar

This is my 1st and i think last experience because no bady support to customer, i have make a order on 27th of june 2020 and product delivery date as mention on website is 1st july and today is 1st july i don't know where is my order, i make a call and asked to customer care she said i will call back after 15 min but no bady calling me i am waiting for 2 hr, I don't know why people like lenskart, refund my money back at the earliest.

Was this information helpful?

No (0)

Yes (0)

Aug 15, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2021

Lenskart Customer Care's response Hi Prakash! Sorry to hear about your unpleasant experience. Please help us with your order/shipment number at [protected]@lenskart.com. We will get back to you as soon as possible.

Verified Support

Jul 13, 2021

Lenskart Customer Care's response Hi Prakash! We have taken note of your complaint, however, the Order ID or registered number is not mentioned in your complaint. Kindly share the necessary details with us at [protected]@lenskart.com so that we can assist you accordingly. Thank you.