[Resolved] Lenskart — order reference #[protected] ticket# 6983429 - order# [protected] - need resolution for breakeage issue.

 
1 Review
19 Perumal Kovil Street, first floor thalambur, Chennai, Chennai, Tamil Nadu, India
 Arul San on Dec 10, 2019
Ticket# 6983429 - order# [protected] - need resolution for breakeage issue.

Order reference #[protected]]

Good evening arul,

Greetings from lenskart!

I am seena, i will be assisting you.

​i wish to thank you for contacting us, i understand that you want the 25% discount on a new purchase, we will surely help you with this, please share the selection details with us so that we can check place the order.

Please get back to us for any further assistance/clarification required.

You can also call us on this number "[protected]" from 9:00 am-8:00 pm.

Thanking you,
Seena bhattacharjee
Resolution officer

order reference #1213521486 ticket# 6983429 - order# 1213521486 - need resolution for breakeage issue.
Complaint marked as Resolved Jan 12, 2020

Complaint Status


[Dec 11, 2019] Lenskart customer support has been notified about the posted complaint.
Verified Support
Lenskart Customer Care's response, Dec 12, 2019
Hi Arul! Apologies to know about the bad experience that you had to go through. We would like to assure you that we are here to assist you. We request you to allow us some time so we can check the order details and connect with you for better assistance
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    89%
    Complaints
    776
    Pending
    29
    Resolved
    685
    phone
    +91 99 9989 9998
    location
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    Lenskart - order reference #1213521486 ticket# 6983429 - order# 1213521486 - need resolution for breakeage issue.