[Resolved] Lenskart — order reference #[protected] ticket# 6983429 - order# [protected] - need resolution for breakeage issue.

Arul San

from Chennai, Tamil Nadu

Address:

19 Perumal Kovil Street, first floor thalambur, Chennai, Chennai, Tamil Nadu, 6000103

Ticket# 6983429 - order# [protected] - need resolution for breakeage issue.

Order reference #[protected]]

Good evening arul,

Greetings from lenskart!

I am seena, i will be assisting you.

i wish to thank you for contacting us, i understand that you want the 25% discount on a new purchase, we will surely help you with this, please share the selection details with us so that we can check place the order.

Please get back to us for any further assistance/clarification required.

You can also call us on this number "[protected]" from 9:00 am-8:00 pm.

Thanking you,
Seena bhattacharjee
Resolution officer

+1 photos

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Jan 12, 2020

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

Lenskart Customer Care's response Hi Arul! Apologies to know about the bad experience that you had to go through. We would like to assure you that we are here to assist you. We request you to allow us some time so we can check the order details and connect with you for better assistance