[Resolved] Lenskart — order stocked out | |||
If the product is out of stock, why does it show up on the website and why is money debited from us? I placed an order and it shows 'stocked out' in processing. The order is a gift someone is expecting, thank you for a horrible first experience. I do not know when the money will be credited back to me and i really took time to choose that particular product. You have wasted my time, my energy and my mental resources at the cost of the reputation of your company. I will not recommend lenskart to anybody. Was this information helpful? | |||
May 3, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 02, 2019 Lenskart Customer Care's response Dear Ravleen, Sorry for the trouble you have been caused. Please share your order details with us so that we can contact you to assist you better.
Verified Support Apr 02, 2019 Lenskart Customer Care's response Dear Ravleen, Sorry for the trouble you have been caused. We will contact you shortly to assist you better.
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Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
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I have ordered Brown contact lens in Lenskart in Phoenix market city Chennai.
The order number #[protected], got delivered in 22nd march 2019. Recently opened and found a damage piece of one part of right eye. So am looking forward for your reply.
Regards
Priyanka M
[protected]