[Resolved]  Lenskart — Ordered product is not available after the payment

I placed an order for my specs and I can't find to input the power details and i found out I have to enter the power details after the payment only and i made the payment and after that they are explaining that I cannot get that frame for my power requirements if that so they have to mention somewhere about the power limitations for specific frames but I searched everywhere 8n the application but I can't find it then it is their fault for to make false hope to customers and right now I am requesting to cancel the order and to refund the money but for that reason they are not responding properly they said that they will be arranging a call back but no one makes a call back then I have to call them again and again then the same situation go up and now it is fourth day continues like the same with no response properly and I'M ARVINDDHAN MY ORDER NUMBER IS [protected] please make sure there is a good response as I'm a lenskart gold membership person but facing these types of nonsense issues for their incompatibility