[Resolved] Lenskart — Paid for home check up but no response from them

Jssss

from Ranibennur, Karnataka

Address:	560049
Website:	www.lenskart.com

I placed an order for home check up with lenskart yesterday with full payment made. The appointment was today (25th june 2017) @ 3-5 pm. But till now i haven't got any call regarding my appointment. If they can't serve this purpose why the hell you will promote rubbish things in your website. Let me know when my amount will be refunded. Please don't book for home eye check up with lenskart. They will not respond to our bookings. Finally we have to lose our money.

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Aug 1, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Lenskart Customer Care's response Dear Customer, we apologize for the inconvenience caused. Kindly share your order number/contact number so that we can assist you better.

Verified Support

Jun 26, 2017

Lenskart Customer Care's response Dear Customer, Kindly share your order number/ contact number so that we can assist you better.

Verified Support

Jun 27, 2017

Lenskart Customer Care's response Dear Customer, we are waiting for the required details from your end. Kindly share your order number/contact number so that we can assist you better.

Verified Support

Jun 28, 2017

Lenskart Customer Care's response Dear Customer, due to lack of required information from your end we have to close this concern. It will be automatically reopened if you will revert with required information and we will assist you further.