[Resolved] Lenskart — pathetic and fraudulent practises

[Resolved] Lenskart — pathetic and fraudulent practises

S surbhisahu from Raipur, Chhattisgarh

I have added 1 specs on cart, after 1 hour i got a call from lenskart he is talking very sweetly and he said yes when i have asked him to give 2 power specs, he said to make payment first then only you can add power to your specs, after my payment 1 specs does not have power option, then i called on and on but nobody responded properly. very disappointed with lenskart working #Fraudlent Practises #dont ever trust cuscomer care executive #fake executives Was this information helpful? No (0) Yes (0)
Jun 9, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 30, 2019 Lenskart Customer Care's response Dear Surbhi, we would like to make things right for you and we sincerely apologize for all the hassle. We request you to kindly share your order ID/Contact number so that we may assist you in a better way. Verified Support May 01, 2019 Lenskart Customer Care's response Dear Surbhi, we sincerely apologize for all the inconvenience. We request you to kindly share your order ID/Contact number so that we may assist you better. Verified Support May 02, 2019 Lenskart Customer Care's response Dear Surbhi, we really apologize for all the hassles you have faced. Your revert is still awaited, we request you to kindly share your order ID/Contact number so that we may assist you better. May 10, 2019 Updated by surbhisahu Order #[protected]
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Comments

Avi726

from Pune, Maharashtra

I have ordered a spects order number [protected]. the quality of glass fitting is very poor as there is a scratch at joint where glass and frame fixed.

This is the first time I used lenskart and was expecting a good service.

Thanks,
Avinash
+91-[protected]