| Address: | opp sheetal shopping centre store/ kanakia store mira road |
Dear team,
i have visited 02 lenskart outlet dated(09 june20) 01 store Address: 7 & 001, Building No, Shop No 6, 61/62, near Station Road, Sector 1, Shanti Nagar, Mira Road, Mumbai, Maharashtra 401107 as there was no one to assist us we started choosing our frame and finally after selction we approached the executive for eye testing but the executive informed us that the testing could not be done due to some technical glitch than i asked him what should be done he guided me to another store .02 store Address: Shop No 37, 38 & 39, Ground Flr Poonam Est Cluster 2, Bldg, No 3, Mira Rd, near Shanti Chowk, Thane, Maharashtra 401107 in second store also same scenario no one to assist i personally approached them they gave me other reason that our internet is not working so eye test could not be done how come eye testing is done online as it was urgent so we approached to a local shop and done with eye testing and than we visited 01 store opp to mira road station and again we went in search of executive because of same scenario no one to assist and finally i could place order .
please do find the order id and testing slip done from local vendor and do look into this matter
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