[Resolved]  Lenskart — pathetic service from the lenskart, store westend mall pune

Address:

Westend mall Pune, Pune, Maharashtra, 411061

I had given my specs to change the glass/lens. It was told that i will get it in 3 to 4 days. Now 8 days passed i have not got my specs. They don't even bother to call and tell what is the status of the delivery. And when we try to contact the store first of all the have network issues they just keep saying hello hello and hello after that when you tell them the problem they will say we will get back to you in 2 mins and their 2 mins never come. This happened twice. They should understand people don't wear specs for show off they have some health issues that's why they spend so much money and buy the specs. Past 8 days i am having severe headache because of that. When we discuss this with the store people they say we can't do anything if you want to complain about us you can go ahead. Is this the response we get.