[Resolved] Lenskart — Please don't go with lenskart they sale duplicate product

sarvotamchauhan

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110075
Website:	lenskart.com

Such a bad experience I have been associted with lenskart from 2013 and I found now quality of frams is very poor this is second time my fame broken and not repaired by lenskart team
1. I have bought john jacob fram and broken with in 10 days lenskart refused to repair.
2. again new fram is boken and refuse
now you people suggest where can I put such a expenssive glasses of broken frams because lenskard doesnt have new same frams.
order Id is [protected]
lenskart just making a money and no post sale servise and garranty .
we spend lots of money just to get good brands fram and they cheat with customers.
pls solve this issue.
such a bad experience .

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Apr 13, 2017

Complaint marked as Resolved

Thanks Lensekart team to resolve my complaint faster..

Lenskart customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2017

Lenskart Customer Care's response Dear Sarvotam, we apologize for the unpleasant experience. As discussed, your complaint has been raised. We will get this checked and resolved on priority. Please feel free to write to us for any assistance.

Verified Support

Apr 07, 2017

Lenskart Customer Care's response Dear Sarvotam, as discussed, we're glad that your order has been delivered and you're satisfied with it. Please feel free to write to us for any assistance.