[Resolved] Lenskart — Poor customer service with no order update | |||||
I Order from Home Eye test and 2 spectacles from lenskart .I want to confirm new power of my eye, so i didnt provide power to lenskart, which i will confirm after home Eye test. But no home eye testing done, i called so much times in customer care, but every time i got answer like within 1 hour i will get call back, i wait whole day, but nothing happen. Same thing for 2nd day and finally i cancelled my order. Everytime customer care saying lie, and this is really time wasting. My order id is [protected] for Eyeglass which i buy and [protected] for Eye check up. Was this information helpful? | |||||
Jun 19, 2017 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support May 17, 2017 Lenskart Customer Care's response Hi Vipul, We apologize for the inconvenience caused. As discussed, we are arranging the home try on visit for you tomorrow. We will get back to you, post visit of our executive.
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