[Resolved] Lenskart — poor delivery service

hariskin7

Address:	New Delhi, Delhi, 507116
Website:	Lenskart

Order id #[protected]
Ordered date - 02/01/2018
Its been 15 days i ordered. Till now i have not received shipment details nor notification of product dispatch. Why is this happening inspite of repeated complaints? There is no proper reply even when i contacted customer care multiple times. I demand immediate response and proper compensation from the company for causing inconvenience to me in this case of essential products.

Was this information helpful?

No (0)

Yes (0)

Feb 25, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

Lenskart Customer Care's response Hello! Our sincere apologies for the bad experience. We will connect with you right away and will make sure that your concern is resolved at the earliest.

Verified Support

Jan 25, 2018

Lenskart Customer Care's response Hi! As per the recent updates, your order has been delivered to you. Hope you are satisfied with the same.

Related Lenskart reviews

View all 1643 Lenskart Reviews

Comments

hariskin7

Thanks to Lenskart team. Hope they finally addressed my concerns . If everything fine I will get my product tomorrow after 20 days. I hope same overdraft would be received of promised quality