[Resolved] Lenskart — poor quality & customer response

[Resolved] Lenskart — poor quality & customer response

V VeeJayKum from Bengaluru, Karnataka

Beware of lenskart. I did the first order in lenskart and found their quality of service & product is very poor. Immediately i cancelled my orders. Also, please beware of their terms and conditions of offer and product. There are hidden things, which i came to know only when i tried to cancel the order/product. Better go with branded company/products like titan & vision plus to have peaceful of buying genuine products. Was this information helpful? No (0) Yes (0)
May 17, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 Lenskart Customer Care's response Dear Customer, we regret the inconvenience caused to you. We absolutely do not want our customers to be unhappy with our services. Please share your registered contact number to call you so that we can assist you with the best possible resolution. We are closing this ticket as we are already following up via ticket id 5820829. Verified Support Apr 08, 2018 Lenskart Customer Care's response Dear customer, please share your order details so that we can call you.
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