[Resolved] Lenskart — Poor quality product, false commitment

Gaurav Dhariwal

from Delhi, Delhi

Address:	Indore, Madhya Pradesh, 452001
Website:	lenskart.com

Team,

i have purchase a sunglasses from lenskart store at palsia square Indore, below are order details for same .

Vincent Chase Top Guns Stardom
VC 5177 Golden Green Grey
Gradient C4 Aviator Sunglasses
ProductId:99342

But after using this product, this very cheap quality and glasses of plastic materiel, which got scratches and it is not easy to see with it.

at the time of purchase, your sales person is taking guarantee of glass .

Please check and refund my money back.

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Jun 8, 2016

Complaint marked as Resolved

Verified Support

Apr 04, 2016

Lenskart Customer Care's response Dear Gaurav, thank you for sharing the feedback. One of our team members will contact you shortly and give a proper resolution. Regards, Lenskart.

Verified Support

Apr 04, 2016

Lenskart Customer Care's response We request you to share your order ID with us so that we can contact you.

Verified Support

Apr 05, 2016

Lenskart Customer Care's response Dear Gaurav, please share your order ID so that we can assist you better.

Verified Support

Apr 06, 2016

Lenskart Customer Care's response Hi Gaurav, as we have not received any response. Hence, closing this case. Kindly feel free to write us for any assistance.Regards, Lenskart.com