[Resolved]  Lenskart — Poor Service-goods not delivered

Address:Lenskart, Sector 12 Dwarka, New Delhi

Ref: Order ID: [protected]
Order Date: 19 Mar
Payment against above mentioned order has been made for two no's of eyglasses on committment to be delivered on 22 March, 2022. Surprisingly one has been delivered on time and for other made another committment for delay excuses. Now there is no update available on site/app. There have been two complaints have been registered on customer care number, but there is no any positive response provided. I am old customer of reputed company lenskart, but this type of services can directly effect on goodwill of company. Can that company looks in this matter to be delvered soon.

Gurmeet Grover
[protected]
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May 10, 2022
Complaint marked as Resolved 
Verified Support
Apr 02, 2022
Lenskart Customer Care's response
Hi There, Please note that the concern raised by you is in rigorous check and we are waiting for an update from the respective team. Apology for the delay. I shall keep you posted on the next course of action. Solicit your cooperation. Thanks
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