[Resolved] Lenskart — power glasses bad experience | |
Hopeless experience with lenskart wasted a month on all this and plus they don't even give a proper update. I'm waiting for the specs for a month and they say, i think the amount has been refunded. My sincere personal experience please buy it from an online store if not you'll waste your time energy and no guarantee of getting back your money. I'll reach out to consumer court and find out how can i get my money back then give proper feedback. Please dont chose lensekart for your own good. If you have lots of time and your buying sunglasses then go for it. Replacement of specs and return is not at all managed well. Was this information helpful? | |
May 24, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 18, 2019 Lenskart Customer Care's response Dear Customer! We apologize for the inconvenience caused. Kindly share your contact details or order id and we will be glad to assist you with your concern.
Verified Support Apr 19, 2019 Lenskart Customer Care's response Dear Sarayu!! werequest you to share your order id with us so we can check the concern and assist you in a better way.
Verified Support Apr 19, 2019 Lenskart Customer Care's response Dear Sarayu!! We request you to share your order id with us so we can check the concern and assist you in a better way.
Verified Support Apr 20, 2019 Lenskart Customer Care's response Dear Sarayu!! We request you to share your order id or mobile number with us so we can check the concern and assist you in a better way.
Verified Support Apr 21, 2019 Lenskart Customer Care's response Dear Sarayu!! We request you to share your order id or mobile number/order details. Unfortunately, in the absence of any response, we are closing this ticket temporarily. Please share you the above-mentioned details at [protected]@lenskart.in and we will be connecting with you at the earliest to assist you.
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Order status showes stocked out
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Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
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Order #[protected]., from lenskart store on 08/03/2019
which was delivered to me on 14/03/2019.
Now frame of the teple screw is loos apart . Request you please replace the
frame immediately.