[Resolved] Lenskart — power lens | |
I bought pair of spex from you.. Problem is that your team person said that fog can not stuk on lenses. And i found after some days that fog stick on it very powerfully when i come out of ac in the car.. And it will remove after 1 to 2 minutes and i m not able to watch anything at that time. I think it was fraud with me. Give me the permanent solution of it. Was this information helpful? | |
Sep 4, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jul 26, 2018 Lenskart Customer Care's response Dear Ramneek, Sorry to hear about the troubles with your order. We never want a Lenskart experience to leave a bad taste in your mouth. We're always here to help and would greatly appreciate the opportunity to turn your negative experience around.We request you to kindly share your order ID/Contact number so that we may assist you in a better way.
Verified Support Jul 26, 2018 Lenskart Customer Care's response Dear Ramneek, Apologies to know about the bad experience that you had to go through. We would like to assure you that we are here to assist you. We request you to allow us some time so we can check the order details and connect with you for better assistance.
Verified Support Aug 03, 2018 Lenskart Customer Care's response Dear Ramneek, As discussed with you, we are glad to know that you are happy with the resolution provided from our end.
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Comments
My mother bought spectacles from aundh pune as from the begining the lenses are not good and fog is on all everytime. scratches are on all over and the response from the store when we revisited was very poor.dont buy anything from lenskart the are very much irresponsible and behaviour is worse
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