[Resolved]  Lenskart — Product Delay in Delivery and No response till delivery date

Website:Lenskart

I bought 2 eyewear along with gold membership worth 4740 from Lenskart lucknow store. Power updated for one eyeglass next morning and informed store person Sayed about the same. That time expected delivery date was 2nd August. Now no change in status so I called on 2nd August to customer care, they told me that it is in power follow up till date of delivery, and no one is even informing me by sms or call Store person Sayed, isn't he responsible when i informed her about the power, he and complete team are so irresponsible and now these people are delaying my product . My product Id is - [protected]
Hazratganj Lucknow Store, executive name Sayed.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 6, 2022
Complaint marked as Resolved 
Verified Support
Aug 06, 2022
Lenskart Customer Care's response
Hi There, please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information