[Resolved] Lenskart — product delivered

[Resolved] Lenskart — product delivered

S sarthak goel 55 from Gurgaon, Haryana

I orderd a frame from your model town new delhi store and its been one week i have been waiting for glasses and the eyes are paining like hell without the glasses. Not even thr customer care is ready to help either way they just keep giving further dates. Is this the way to harass your customer why dont you # shut your company if you can not provide service. Worst customer support and service ever seen, +1 photos Was this information helpful? No (0) Yes (0)
Aug 22, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jul 18, 2019 Lenskart Customer Care's response Dear Sarthak, we deeply regret the inconvenience caused to you. The order number shared by you is already refunded via NEFT as per our system. However, we will connect with you to assist you further with your concern. Verified Support Jul 18, 2019 Lenskart Customer Care's response Dear Sarthak! As per our telephonic conversation, we are glad that you have successfully received the refund from our end against the order number [protected]. Please feel free to write back to us in case of any further assistance required.
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