[Resolved]  Lenskart — Product I am complain about

I got a message from the lenskart after the store destroyed my product and they didnt give replacement
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We regret to inform you that since the order is out of warranty hence we will not be able to provide further replacement.

As a goodwill gesture, we can offer the discount of 10% on your next purchase on Vincent Chase/John Jacob Brands. We have already shared the best possible resolution with you. Hence, we will not be able to assist further on this.

Regards
Meenakshi
Team Lenskart
This is what a company think
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Aug 7, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2021
Lenskart Customer Care's response
Dear Prateek, we sincerely regret the hassle you've faced. Kindly share your order ID/contact details for us to check and assist you better.
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