[Resolved] Lenskart — product is showing "stocked out" after payment???

Alex Merce

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600061

Order: #[protected] phno : [protected]
This is my order number.

Why the hell you accept payment when ur item is out of stock??
That too i bought it from store. So, stores also is showing me the frames that is out of stocks?

Atleast when am buying it at store, the store should let me know about the stock of the product.

This is some serious # and you as a reputed brand shouldn't do it man!

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May 12, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

Lenskart Customer Care's response Dear Kazi, please be informed that none of the frames or the lenses with the powers you shared is out of stock. If you referring the status as 'Stocked Out' it simply refers that the frame has been taken out from the inventory to proceed further. Currently, your order has been moved into the lens fitting, proceeding by the quality check and finally dispatch. Our sincere apologies for the misunderstanding. We will keep you posted with the updates.

May 12, 2019

Updated by Alex Merce Thanks Support team! Got it delivered.