[Resolved]  Lenskart — product not delivered but i have received sms showing its delivered, customer care showing me false pod copy and signature of mine

Address:	Balangir, Odisha, 767001
Website:	www.lenskart.com

I have ordered two items from lenskart one of them is delivered to me and another one product if vc 5158, pid 93870 is not delivered to me. On 5th october 2018 i have received an sms that my product is delivered not this time no delivery boy has called like previous one. I thought he knew the address. Next day i inquired in my office if anyone has received product. But i see no product is delivered at my office. So mailed [protected]@lenskart.com about the concern and 6/7 days they are saying that it has been delivered to me and i have received the product. Showing me false signature which was not mine. On that day i was out of station and i have all the proof about it. If i was out of station how can i receive the product. And the delivery boy should cross check any id before delivering the product which payment is already made.

Because i had made the payment firts that why these guys are playing with me. Request you to please help me on this.

Regards,
Chandan
[protected]