[Resolved] Lenskart — Product not received status showing delivered
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Divya Rijwani
Jan 27, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
Dear sir,
My order ID: [protected] contact details [protected]
I have ordered lens on which i am not in receipt of still status showing delivered. I have contacted customer care but they havnt resolved.
Please resolve the compliant otherwise which is not expected from an renowned company
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Mar 16, 2022
Complaint marked as Resolved
Verified Support
Jan 27, 2022
Lenskart Customer Care's response Hi Divya! We are really sorry for any inconvenience. We are already following up on your concern against ticket# 14299424, hence, we would request you to kindly allow us 24 hours time to investigate the matter and we will provide you with an update. Thank you for your patience.
Verified Support
Feb 01, 2022
Lenskart Customer Care's response Dear Divya,
Warm Greetings from Lenskart.com!
Order Ref: [protected]
We're delighted to have you as a privileged member of the Lenskart family. We love to help and appreciate your kind words. We are pleased to know that your order has been delivered to you successfully and we hope it will match your expectations.
Feel free to approach us for any further assistance and query at any time. We are here to serve you.
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