[Resolved] Lenskart — product undelivered

Aanji

from Delhi, Delhi

Address:

122003

We have placed order via physical store on 28jan19 estimated delivery date is 1feb 19.
We have not received the order or any notification till date after contacting the store manager he didn't respond on a right manner and just ignored are issue.

Situation of eyes have been detoriated future resulting in seriovor headache.: (

Need lenskart to urgently addressed this issue and companaste the pain

Reference no:[protected]

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Mar 21, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

Lenskart Customer Care's response Dear Prateek! Sorry for the disappointment. This is really not at all intended from our end, we will surely look into this and assist you in a better way.

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Comments

Aanji

from Delhi, Delhi

Hi,

My friend picked my order from the store yesterday evening. I have noticed something with the lenses ... I am not able to look towards the light.

I had the eye check up in the Lenskart store

Seriously totally disappointed

Syed faisal bsf

from Mumbai, Maharashtra

After a business done, they are not at all responding and understanding inconvenience caused to customer because of their bad service unappreciated refused my call after take a payment mr .shravan sharma ( excutive)
First deal with lenskart very bad exprience