[Resolved] Lenskart — progressive glass has increased the number of the eye

P Tejaswini

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560061
Website:	Lenskart.com

Hi team, i have purchased progressive glass for mom, she couldn't use it for couple of intial days as she had to stay away from our home town. However i trusted the brand and acknowledged that the glasses were ok. But later when i went back for change at lenscart uttarahalli branch, stating the glass has increased her number.. I was told there would be no replacement as such. I am very much dissatisfied with the brand.

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Apr 30, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2018

Lenskart Customer Care's response Dear Tejaswini, We regret the inconvenience caused to you, please share your registered contact number to call you.

Verified Support

Mar 28, 2018

Lenskart Customer Care's response Dear Tejaswini, in order to assist you, your contact details are required, please share your registered contact number or order id so that we can call you to assist.

Verified Support

Mar 29, 2018

Lenskart Customer Care's response Dear Tejaswini, as we did't receive the required details from you, we are closing your ticket temporarily and it will be re-opened once you will revert us back.