[Resolved] Lenskart — progressive lens made with wrong vision lens

ananthalakshmi74

from Mumbai, Maharashtra

Address:	110088
Website:	Lenskart

Dear Sir

I have purchase a progressive lens from lenskart, and continously complaint that I have headache but issue not resolved then I shouted at them then the representative come and said lens is ok from out side, kindly check with your doctor, I have checked with my doctor the same & he said lens made wrong by lenskart.

I wanted my complaint should resolved at earliest

Was this information helpful?

No (0)

Yes (0)

Aug 19, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2018

Lenskart Customer Care's response Dear Customer!! Please accept our apologies for your unsatisfactory experience. We never want you to feel like you're stuck with a bad experience. Kindly share your order number/contact number with us so that we can assist you better.

Verified Support

Jul 19, 2018

Lenskart Customer Care's response Dear Customer!! Unfortunately, in the absence of any response, we are unable to pursue this further. Hence, we are closing this ticket. Please write us back for so that we can assist you further.

Related Lenskart reviews

View all 1643 Lenskart Reviews

Comments

Ajay Thukral

I purchased specs from Lenskart bill no [protected] black golden Vincent chase bling VC E11267-C1, dated 27 May 2018. The frame of the eyeglasses got loose within few days o[censored]se. One part of the frame is also damaged. Highly disappointed from Lenskart. Kindly see to the issue of you want to a good customer relationship.