[Resolved] Lenskart — ray ban sunglasses order [protected] date 29th january 2016

[Resolved] Lenskart — ray ban sunglasses order [protected] date 29th january 2016 - fake

C caashprj from Mumbai, Maharashtra

Hello all, This is to inform and complaint regarding fake sunglasses of rayban that have been delivered to us with this order. I have been using the glasses since almost a year now, but now i have found out that the glasses have been coated with a film which has started coming out by just touching the glasses. Earlier to this i have been using rayban since more than 15 years and those glasses are intact even as of now. Through this email i would request you to kindly check the authenticity of the item delivered and reply. I want a resolution for this since this is absolute cheating of customer by showing sale of genuine items in sale. I hope my query / complaint shall be resolved urgently. Also note that i have taken one more pair of sun glasses of rayban some days after this purchase and now i am afraid that these would also be fake. Regards, Ashish Was this information helpful? No (0) Yes (0)
Feb 8, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jan 03, 2018 Lenskart Customer Care's response Dear Ashish, we apologize for the inconvenience caused. We would request you to kindly share your contact number with us so that we can assist you better. Verified Support Jan 03, 2018 Lenskart Customer Care's response Dear Ashish, we would like to inform you that we have fetched your order detail and we found that your order is out of warranty order due to which we are unable to proceed with the replacement. Kindly share any alternate number with us so that we can connect with you and discuss this better with you.
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