[Resolved] Lenskart — refund | |||
Not a professional way to handle and deal with the customer, i had order the rimless glasses order no [protected] which was to perfecting aliment so i had return it on 19th sept 2017 and i had request for the refund on 24th sept 2017 it was credit in the lenskart wallet as a store credit but i had requested for refund in bank account on 25th sept 2017 i had given 10 day tat on 3rd oct 2017 when i had contact them they told me that refund was rejected for same issues god know what the issue is … then on 27th sept 2017 i had order a new glasses after visiting the store i had placed the order No [protected] but when i had got the order the same issue the alignment was not perfect they now suggest me to return and placed a new order again i have pay i had already paid rs.4, 341 still i had not gat the perfect frame.. I had also placed the order last year for my mom glasses around 4500. I was planning a new order for my mom bifocal glasses but now its better to visit a local optician …… thanks you lenskart for all Was this information helpful? | |||
Nov 4, 2017 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 Lenskart Customer Care's response Hi Atish! We would like to inform you that your concern is under our follow-up via ticket ID 4709781. We will make sure that your concern is resolved at the earliest.
| |||
Add a Comment | |||
78%
Complaints
1643
Pending
238
Resolved
1208
View all 1643 Lenskart reviews & complaints
+91 99 9989 9998
Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
View all Lenskart contact information
Post your Comment