[Resolved]  Lenskart — refund delayed

Address:	Hyderabad, Telangana, 502032
Website:	lenskart.com

Dear sir / madam,

This is to inform you that i have bought sunglasses for 1836 on 24th november 2018 from lenkskart website using paytm wallet. I have received it on time but due to its quality, i have placed a return request. From the date of return, i am not getting a proper response from lenskart. I need to wait for 24 hours to 48 hours for any kind of reply from them and every time they come up with some story.

They are claiming that they have processed my refund when i ask for the proof they are giving some wage answers. Attaching a screenshot for your ready reference. I am fed up with lenskart as this is some kind of torture for a consumer. I assume that they are doing it on purpose so that the consumer quit's at some point and we don't have to give a refund.

Quick summary of order details
Order number : [protected]
Order date : 24 november 2018
Refund request : mostly from end of november 2018
Follow-up from : november to till date.

I request your help in this regard to get my refund and i request other's to stay away from lenskart.